Free tech support is available via phone and e-mail.

Advisors 401(k) comes with a User's Guide that covers just about every situation, but you also can give us a call (literally or via e-mail) at any time.

Our telephone support lines are available weekdays from 9 a.m. to 5 p.m. Pacific Time. The number to call is printed in your Advisors 401(k) User's Guide.

Our e-mail support lines are open 24 hours a day. Write to support@advisors401k.com. We promise to try to respond within 24 hours of receiving your message.

Feel free to call us about "getting started" issues -- holding enrollment meetings, signing up participants, or processing your first month's 401k contribution data -- or anything else that comes up during the year.  Please see below for exclusions.

"Tech support" covers more than 401k administration software issues.

Our technical support staff is trained to help you via phone and e-mail with all general aspects of do-it-yourself 401k plan administration. For instance, on how to use your Advisors 401(k) system to...

Hold effective enrollment meetings

Sign up plan participants

Explain 401k loans to plan participants

Explain hardship withdrawals to plan participants

Of course, we do answer 401k software-related questions, too!

The 401k User's Guide you receive with your Advisors 401(k) system covers all relevant 401k plan administration topics.

Our 401k User's Guide and Supplement are very complete, easy-to-read and understand tools to help you effectively run your company 401k plan.

At your fingertips you have simple instructions regarding what you need to do and how to use your Advisors 401(k) system to do it quickly, efficiently, and thoroughly.